{"id":502547,"date":"2022-11-14T15:54:24","date_gmt":"2022-11-14T13:54:24","guid":{"rendered":"https:\/\/palmberg.io\/?page_id=502547"},"modified":"2026-02-12T10:15:08","modified_gmt":"2026-02-12T09:15:08","slug":"allmanna-villkor","status":"publish","type":"page","link":"https:\/\/hexabyte.se\/en\/allmanna-villkor\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"<p>&quot;Supplier&quot; refers to Hexabyte AB (559084-3966).<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Ordering<\/h2>\n\n\n\n<p>An order is binding and an agreement is considered concluded when the supplier sends a welcome or confirmation email.<\/p>\n\n\n\n<p>Customers who are considered consumers according to the Distance and Home Sales Act (2005:59) have the right to withdraw from contracts concluded remotely by notifying the supplier in writing within 14 days. The right of withdrawal expires when the customer has started using the service.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Payments and delays<\/h2>\n\n\n\n<p>Web hosting, hosting services and domain names are paid in advance for the selected time period. Delivery of the purchased service takes place when we have received payment for the service, some services may have 1-3 working days of manual hand-laying for delivery, or longer if specified. But we strive to automatically deliver the service as quickly as possible as often as possible.<\/p>\n\n\n\n<p>Payment terms 15 days unless otherwise stated or agreed.<\/p>\n\n\n\n<p>In the event of a delay in payment, the supplier has the right, at its own discretion, to temporarily suspend the service until full payment has been made.<\/p>\n\n\n\n<p>In the event of significant or repeated delays, the supplier has the right to terminate the agreement with immediate effect.<\/p>\n\n\n\n<p>The supplier has the right to charge default interest according to the Interest Act and compensation for collection costs according to applicable law.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Prices<\/h2>\n\n\n\n<p>All prices are stated in SEK excluding VAT unless otherwise stated.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Termination<\/h2>\n\n\n\n<p>Termination of service must take place in the customer portal or in writing via e-mail to support@hexabyte.se<\/p>\n\n\n\n<p>Unless otherwise stated, 1 month&#039;s notice period applies for ongoing services.<\/p>\n\n\n\n<p>Fees already paid are not refunded upon termination.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Availability and delivery of web hosting and hosting services<\/h2>\n\n\n\n<p>Web hosting and hosting services are offered to the best of our ability. Service interruptions may occur during planned system maintenance, unexpected events and delivery problems with third-party providers (eg: electricity companies and internet providers).<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Use of our services<\/h2>\n\n\n\n<p>Our services may not be used for activities related to (but not limited to): Sexual content, illegal content, cryptocurrencies, betting, spam, viruses\/malicious code or misleading information.<\/p>\n\n\n\n<p>The provider reserves the right to immediately, without warning, suspend customers who violate the terms or use a service in a way the provider deems inappropriate.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Resources<\/h2>\n\n\n\n<p>The supplier has the right to limit or shut down the customer&#039;s ability to use resources if the resources are used in an inappropriate or excessive manner.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Data and backup<\/h2>\n\n\n\n<p>The supplier is not responsible for backing up the customer&#039;s data unless otherwise expressly agreed.<\/p>\n\n\n\n<p>The customer is responsible for backing up and securing their data.<\/p>\n\n\n\n<p>In the event of suspension or termination of the service, the provider has the right to delete the customer&#039;s data after the service has been terminated.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Liability, compensation and damages<\/h2>\n\n\n\n<p>The supplier&#039;s liability is limited to the amount paid by the customer for the service during the most recent billing period.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Miscellaneous<\/h2>\n\n\n\n<p>The supplier reserves the right to use the customer&#039;s company name, logo and website as a reference on the supplier&#039;s website and in communication with other customers, if the customer does not wish to be included as a reference, this must be communicated in writing via e-mail to the supplier.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Update of general conditions<\/h2>\n\n\n\n<p>These terms and conditions are updated continuously, and it is your responsibility as a customer to keep yourself updated on the supplier&#039;s terms and conditions when using our services, and that you as a customer follow these terms and conditions.<\/p>","protected":false},"excerpt":{"rendered":"<p>&#8221;Leverant\u00f6r&#8221; avser Hexabyte AB (559084-3966). Best\u00e4llning Best\u00e4llning \u00e4r bindande och avtal anses tr\u00e4ffat n\u00e4r leverant\u00f6ren skickat v\u00e4lkomst- eller bekr\u00e4ftelsemail. Kunder som anses vara konsumet enligt Distans- och hemf\u00f6rs\u00e4ljningslagen (2005:59) har r\u00e4tt att fr\u00e5ntr\u00e4da avtal som ing\u00e5s p\u00e5 distans genom att meddela leverant\u00f6ren skriftligt inom 14 dagar. \u00c5ngerr\u00e4tten upph\u00f6r n\u00e4r kunden b\u00f6rjat anv\u00e4nda tj\u00e4nsten. Betalningar och [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-502547","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Allm\u00e4nna villkor<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Allm\u00e4nna villkor\" \/>\n<meta property=\"og:description\" content=\"&#8221;Leverant\u00f6r&#8221; avser Hexabyte AB (559084-3966). Best\u00e4llning Best\u00e4llning \u00e4r bindande och avtal anses tr\u00e4ffat n\u00e4r leverant\u00f6ren skickat v\u00e4lkomst- eller bekr\u00e4ftelsemail. Kunder som anses vara konsumet enligt Distans- och hemf\u00f6rs\u00e4ljningslagen (2005:59) har r\u00e4tt att fr\u00e5ntr\u00e4da avtal som ing\u00e5s p\u00e5 distans genom att meddela leverant\u00f6ren skriftligt inom 14 dagar. \u00c5ngerr\u00e4tten upph\u00f6r n\u00e4r kunden b\u00f6rjat anv\u00e4nda tj\u00e4nsten. 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